Who is responsible for personal data we collect?
Sound by Sweden AB, org. no. 556771-3382, Nygränd 5, 111 30 Stockholm is responsible for any personal data that you submit to us when you buy from us and through other forms of contact with us and Sound by Sweden is therefore data controller for your personal information.
Sound by Sweden takes all necessary measures to ensure that all personal data about our customers and visitors is processed in a legal, fair and transparent manner.
Where is your personal data stored?
Sound by Sweden uses data storage and cookies in order to ensure that you, as a user, have the best possible experience when using the website. Personal data is only stored for the period that there is a user relationship and in accordance with your submitted consent.
What type of personal data do we collect?
When you buy from us, we store your name, address, telephone number, e-mail address and customer no. Our payment partner collects payment information, which is needed to be able to give you a credit rating, and processes it in conformity with the General Data Protection Regulation.
How do we use your personal data?
In order to be able to send digital information to you about your order in the form of an order acknowledgement and SMS notifications, we store your e-mail address and telephone number.
Your address is needed so that we can deliver your package in the best possible way. Your personal data that we get in connection with purchases is also stored for any possible future support, marketing purposes, complaints and warranties.
Retention of personal data
We take all reasonable measures to ensure that your personal data is processed and stored in a secure manner. We also retain information about your order and the transaction itself, including any communication with our customer support in order to be able to help if a problem occurs with the products that you bought from us. Information on your purchases is kept for accounting purposes in conformity with Swedish Bookkeeping Act legislation in effect.
What are your rights?
You are entitled to request information about any data we have concerning you at any time. If you do not approve how we use your personal data, you are entitled to object as well as withdraw your consent.
Who can we share your personal data with?
In order to be able to give you, our customers, the best service, we share your personal data with companies that process the information on our behalf and help us with payment services, transport, IT services and marketing.
How do we protect your personal data?
In order to protect personal data that is sent to our website, all such information is encrypted and sent via secure connections.
Information security
We do not disclose customer data to third parties. We work continually to protect our website and our customers against any unauthorized access or changes that can disclose, corrupt or delete information.
How do we notify you if the individual privacy policy is modified?
Please note that the terms and conditions of the individual privacy policy may be modified. New versions may be published on the website. You should therefore read these terms and conditions regularly in order to be sure that you are always satisfied with any modifications. In the event of major modifications with regard to the business, we will however notify you of such via e-mail if you have given us your e-mail address.
Questions?
If you have any question or concerns with regard to the processing of your personal data, you can normally contact us via the following contact details: info@soundbysweden.se
